If you want to change your password to something more memorable, you can do this when logged in to the dashboard by clicking on My Account>User Profile.  Here you can add a new password. Once you've added the password again to confirm, please click Save.

If you have forgotten your password, on the login page in the dashboard or on the app, click the ‘Lost Password’ button and instructions will be sent to your email address.  If you don’t receive an email, contact us for assistance.