When your direct debit is initially set up, your company details and email address will be used to generate a monthly invoice.
If you're on an All-Inclusive Plan, those monthly invoices will automatically be sent to you a few days before your direct debit is taken, and every month going forwards.
If you're on a Monthly Lite or Report and Go Plan, your invoice (if over £10) will be sent to you on approximately the 11th of each month, for the reports generated and billed in the previous month. If you require an invoice where the value is below £10, please contact us directly.
If you are missing any invoices please contact us on 01904 390109 or firstname.lastname@example.org.