This feature is designed to support your existing lone working policy and procedures.  It conveniently and discreetly enables remote/lone workers to send customisable amber or red alert email notifications from the TouchRight app back to their office to notify colleagues of their whereabouts, ensuring safety and providing peace of mind for all parties. 


There are two alert options available:


Amber Alert - you may choose to use this option to allow users to inform colleagues that they have started or finished at a property. An example might be 'I've arrived and about to start my inspection' or 'I've finished, left property OK' .  One amber alert custom message can be preset on the dashboard.


Red Alert - you may choose to use this option for more urgent or serious alerts.  An example might be 'I am not here on my own' or 'Please contact me immediately'. One red alert custom message can be preset on the dashboard.


Please note:

  • Any device used for sending alerts must have ‘location services’ enabled, and must have an internet connection at the time when an alert is sent.
  • Account Owners have user permissions to set up this feature.