Once a report has been sent to the tenant or landlord for comments and signature, it is possible to cancel or edit that request if required. This is useful if the comments request has expired and you want to give the tenants more time to review and sign the report.


To access the Comments area, click on Properties in the top menu and select Comments from the dropdown.



Find the request that you need to edit and use the icons to the right of the report to:


  1. Edit the expiry date - once you've edited the expiry date, use the resend button to send to the tenant/landlord
  2. Resend the request
  3. Delete the request



If you need to edit the report that you have already sent to the landlord or tenant, then you should delete the request and then edit the report before sending a new request.