Pricing and Billing Queries

Get answers to your common pricing and billing queries...

I’m changing my bank account, how do I change my direct debit?
We use a payment system called GoCardless, and we don’t store any customer bank details for security purposes.  However it’s really easy to amend your d...
Tue, 30 Jul, 2019 at 3:50 PM
How can I change or upgrade my account plan?
To amend your account subscription/plan you must be the designated account owner.  From the dashboard, go to the Account section on the right of your s...
Fri, 25 Sep, 2020 at 8:47 AM
How can I receive my monthly invoices?
When your direct debit is initially set up, your company details and email address will be used to generate a monthly invoice. If you're on an All-...
Tue, 30 Jul, 2019 at 3:55 PM