Reports Queries
Get answers to your common reports queries...
Yes, you are able to recover any reports deleted in error. Click on the Properties tab, followed by Reports in the dropdown. Then click the Deleted P...
Tue, 30 Jul, 2019 at 4:51 PM
Yes that can be changed, but it is something we need to change for you. Please contact us with the relevant details at info@touchrightsoftware.com and we w...
Sat, 25 Jan, 2020 at 5:09 PM
To add photos into a report when the report is back on the PC dashboard, open the report on the Review Report screen, then, click on the ‘Choose File’ icon ...
Tue, 30 Jul, 2019 at 5:05 PM
The 'linking' feature allows you to take the previous report information with you when completing your report, so that you can see what you said l...
Wed, 18 Mar, 2020 at 4:18 PM
Yes it can, however you will need to contact us so that we can make that change for you. Make sure the report is synced back to the dashboard before getti...
Tue, 30 Jul, 2019 at 5:11 PM
Sometimes when reports are syncing, the WiFi connection can have a momentary blip which will stop the syncing process. You may notice your report on the PC...
Tue, 30 Jul, 2019 at 5:12 PM
There are a number of things to check if you can’t locate a report. Make sure the report has definitely fully synced from your device by checking the S...
Tue, 30 Jul, 2019 at 5:23 PM
Creating a report on the dashboard is useful in a number of different scenarios: You already have a lot of knowledge about the property, and you want t...
Thu, 19 Mar, 2020 at 12:03 PM
You can 'lock' a report that is 'in review' and schedule to sync it back to the app. You might choose to do this if you need to take a ...
Sat, 16 Nov, 2019 at 5:33 PM
Once your report has been synced back from the app to the dashboard, you will need to review it first and mark it as 'complete' before it can be d...
Mon, 5 Aug, 2019 at 3:14 PM