Self-Service Reporting

How to use the self-service remote reporting and over-the-phone options available.

Self-service reporting - how to send a report to tenants or landlords so they can complete remotely
What does this option allow you to do? Short on resource or time? Set up a report and send it to a landlord or tenant to be completed by them remotely,...
Mon, 30 Nov, 2020 at 3:34 PM
Over-the-phone reporting - how to create and complete with a tenant or landlord
What does this option allow you to do? Gather information from the tenant about the condition of the property if you're unable to gain access or a...
Mon, 21 Sep, 2020 at 2:06 PM
Self-service reporting - user guide for tenants and landlords
If you are using the 'Remote Reporting' feature to send reports out for tenants or landlords to complete, we've put together a handy User Gui...
Wed, 25 Nov, 2020 at 12:53 PM
Self-service reporting - how to edit, resend or delete a request
Once a remote report has been sent to the tenant or landlord, it is possible to cancel or edit that request if required.  This is useful if the remote repor...
Mon, 16 Nov, 2020 at 2:49 PM